General

What is the Hyundai Performance Institute?

How do I get a login for the Hyundai Performance Institute website?

How do I get access to the Hyundai Performance Institute Sales Learning App?

How soon do New Hires have access to the Hyundai Performance Institute?

My HMA/DLR ID is not recognized.

The link to download the HPI Sales Learning App does not work.

30-for-30 Game Official Rules and FAQs

Is this tied to certification?

What is “30-for-30”?

What is “Time Trial Trivia”?

Who is eligible to participate in this event?

How do I play the game?

What does the leaderboard show?

How do I rank higher on the leaderboard?

How does my district or region rank on the leaderboard?

How do the virtual medals work in the game?

Are virtual medals available in the HPI app outside of the game

What happens if I replay a previous week/level?

Is the game going to be available after November?

How many times can I play?

Why am I getting repeated questions?

How do I get better at the game?

What is the cut-off time to play each level?

When is next week's level going to be available?

HPI Website

What information is available on the website?

How do I access STAR Certification reports?

How do I access the dashboards?

HPI App

Which phone number and email address should I use when registering for the Hyundai Performance Institute?

What should I expect when I first log into the HPI App?

What if I do not want to download the HPI app on my phone?

Can I use the HPI app on a tablet?

Can I login from a laptop or desktop?

Who has access to the HPI Sales Learning App?

What happens if I get a new phone or tablet?

Is the Chat function automated or live?

Certification

How do I become STAR Certified?

What learning activities do I need to complete each month?

What is the deadline for STAR Certification?

What does a New Hire have to complete and by when?

Where do I find what I have to take in the HPI app?

How do I check my current STAR Certification status?

What happens if I miss certification?

What happens if I miss consecutive months of certification?

Vehicles and Library

What is the difference between the “Vehicles” and “Library Products & Technology” sections?

Is Vehicles & Library the same on the HPI website as on the HPI app?

Reporting & Dashboard

How do I check my current STAR Certification status?

Can my manager see what I am doing in the app?

How do managers (Dealership, District or Region) get reports showing who is certified or not?

HPI UI: 1.1.9
Ander Server: -